FIX: BizDesk Add User Fails if Domain Policy Sets MinPasswordLength Greater Than 0 (306189)

The information in this article applies to:

Microsoft Commerce Server 2000 SP1

This article was previously published under Q306189

SYMPTOMS

Users can be successfully added through the Business Desk Users module if the domain policy minimum password length is set to 0. If you set the length to a number that is greater than zero, you receive the following error message in the application event log:

Failure in parsing an URL command, hr: -902987722, url:
PerformStorageAction(), Could not perform single instance UPDATE operation (-2147016651) The server is unwilling to process the request. 0000052D: SvcErr: DSID-031A0b56, problem 5003 (WILL_NOT_PERFORM), data 0

CAUSE

The USERACCOUNT_ADMIN and USERACCOUNT_NORMAL constants are assigned the wrong value in the Xmlroutines.asp file.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack

To workaround this problem, edit the Xmlroutines.asp file in the <site>/Bizdesk/Common folder. Change the following two lines

const USERACCOUNT_ADMIN = 66048 '0x10200
const USERACCOUNT_NORMAL = 512 '0x200

to:

const USERACCOUNT_ADMIN = 66080 '0x10220
const USERACCOUNT_NORMAL = 544 '0x220

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Commerce Server 2000 Service Pack 2.

Modification Type:	Major	Last Reviewed:	10/21/2002
Keywords:	kbbug kbCommServ2000SP2fix KB306189