SYMPTOMS
When you use Microsoft Outlook Web Access (OWA) for Exchange 2000 Server to post a new item to a public folder that is over the storage limit, you may receive the following warning message, or a warning message that is similar:
You have exceeded the storage limit. Delete some mail ... or
contact your system administrator to adjust storage limit.
When you click
OK, the post item window stays open. If you post the item again, the item is posted to the parent folder.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Component: OWA
|
| Wmtemplates.dll | 6.0.4720.60 |
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 1.