Device Manager Lists ATI RAGE 3 Mobility Video Adapter as a Disabled "Unknown Device" After Upgrade (305871)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

This article was previously published under Q305871

SYMPTOMS

After you install Windows XP on a computer that has an ATI RAGE 3 Mobility video adapter, Device Manager lists an "Unknown device" under "Other devices." A yellow circle with a black exclamation point on it appears next to this "Unknown device."

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

You can ignore this issue. Although the "Unknown device" Plug and Play Identifier does point to the ATI RAGE 3 Mobility video adapter, Device Manager enumerates the video adapter correctly, and the video adapter functions normally.

Modification Type:MajorLast Reviewed:10/18/2001
Keywords:kb3rdparty kbHardware kbprb KB305871