RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The French (Canadian)-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
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20-Oct-2000 08:07 1.0.3.27 43,520 Bjablr32.dll
14-Jun-2000 13:12 3.2.0.27 61,952 Bjlog32.dll
25-Jun-2001 07:30 1.0.3.28 98,304 Bjsrch32.dll
25-Jun-2001 07:30 9.0.0.4715 122,931 Contab32.dll_0002
14-Jun-2000 13:14 1.0.3.27 183,808 Emablt32.dll
17-Oct-2000 10:54 5.5.3142.0 154,112 Emsabp32.dll_0005
25-Jun-2001 07:30 5.5.3158.0 602,384 Emsmdb32.dll_0005
25-Jun-2001 07:30 5.5.3159.0 139,536 Emsui32.dll_0005
02-Jun-2000 06:45 9.0.0.4201 86,067 Envelope.dll
25-Jun-2001 07:31 5.5.3156.0 553,232 Exsec32.dll_0005
05-Apr-2000 15:02 9.0.0.4005 192,561 Mimedir.dll
25-Jun-2001 07:31 5.5.3157.0 796,672 Msmapi32.dll_0001
25-Jun-2001 07:31 5.5.3157.0 627,200 Msmapi32.dll_0002
17-Oct-2000 10:55 5.5.3138.0 606,480 Mspst32.dll_0004
17-Oct-2000 10:54 5.5.3138.0 532,752 Mspst32.dll_0005
31-Jan-2000 21:26 9.0.0.3731 196,661 Oladd.fae
17-Oct-2000 11:01 506,173 Olexchng.aw
17-Oct-2000 11:01 32,108 Olsec9.chm
17-Oct-2000 11:01 188,862 Olxchng9.chm
25-Jun-2001 07:31 5.5.3153.0 458,240 Omi9.dll_0001
02-Aug-2001 10:54 5.5.3153.0 552,448 Omint.dll_0001
06-Jun-2001 13:05 129,024 Out2ksec.mst
25-Jun-2001 07:31 8.30.3157.0 798,992 Outex.dll
17-Oct-2000 11:01 1,184,403 Outlhlp.aw_0001
15-Jun-2001 02:30 9.0.0.5414 5,328,946 Outllib.dll
03-Aug-2001 11:44 9.0.0.5414 1,790,002 Outllibr.dll
25-Jun-2001 07:31 9.0.5324.0 372,787 Pstprx32.dll_0002
07-Jul-2000 14:41 9.0.0.4307 73,772 Rm.dll
02-Jun-2000 07:30 9.0.0.4201 65,586 Sendto9.dll