OL2002: A Japanese-Language Message in the Body of a Message May Be Unreadable in Outlook 2002 (305807)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q305807

SYMPTOMS

Users may not be able to use Outlook 2002 with the Locale set to Japanese to read an e-mail message that is written in Japanese with the encoding set to Japanese. Users can read same e-mail in Microsoft Outlook 2000 with the same settings.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:

File nameVersionDate
Outllib.dll10.0:3214.016-Aug-2001
Exsec32.dll10.0:3214.016-Aug-2001

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 1.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbbug kbfix kbOfficeXPpreSP1fix kbOfficeXPsp1Fix KB305807
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