SMS: Access Violation with the Preinst During /DELSITE Command (305693)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0 SP2
  • Microsoft Systems Management Server 2.0 SP3
This article was previously published under Q305693

SYMPTOMS

The current version of the Preinst.exe utility (Build 1519) shipped with the SMS 2.0 Recovery Tools can access violate during the /DELSITE operation.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later: 

   Date       Version         Size     File name    Platform
   ---------------------------------------------------------
   8/22/2001  2.00.1520.2000  839,168  Preinst.exe  Intel


WORKAROUND

To work around this problem, use the version of Preinst.exe (build 1250) that is included in the Microsoft BackOffice Resource Kit 4.5.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 Recovery Tools.

MORE INFORMATION

For additional information about the Preinst.exe tool, click the article number below to view the article in the Microsoft Knowledge Base:

212978 Description of Preinst.exe for SMS 2.0

The /delsite:{sitecode,parentsite} parameter is often used to delete orphaned child site information from a primary site database and file system. If you experience the symptom that is described in this article when you use the /delsite command, contact Microsoft Product Support Services for assistance.
Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbHotfixServer kbQFE kbBug kberrmsg kbfix kbQFE KB305693
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