Laptop Computer Reaches 100 Percent CPU Usage After You Remove It from the Docking Station (305689)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q305689

SYMPTOMS

If you resume your computer from hibernation after you remove the computer from a docking station, the computer may seem to stop responding (hang), and Windows Task Manager may show 100 percent CPU usage until you reboot the computer. This issue can occur if your computer is docked when it changes from a power-on state to hibernation, and you then remove the computer from the docking station while it is hibernating.

CAUSE

Changes to the hardware configuration while the computer is in hibernation are supported by some laptop computer designs. However, this functionality is not supported by Microsoft. A docked computer and an undocked computer are considered to be two different hardware configurations; changes to the hardware configuration while a computer is in standby or hibernation is not supported.

RESOLUTION

Please check with your hardware manufacturer to verify if this functionality is supported on your laptop.
Modification Type:MajorLast Reviewed:10/30/2001
Keywords:kbenv kbprb KB305689
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