The F1 Key in HyperTerminal Does Not Work as Expected After You Upgrade to Windows Me (305672)

SYMPTOMS

After you upgrade your Microsoft Windows 95 or Microsoft Windows 98-based computer to Microsoft Windows Millennium Edition (Me), the F1 key in HyperTerminal may not work as it did before the upgrade.

For example, when you are connected to a remote computer and you press the F1 key, the HyperTerminal Help dialog box is displayed instead of the expected control sequence being sent.

CAUSE

This behavior occurs because of changes in the Windows Me implementation of HyperTerminal. As a result, the functionality of the F1 key has changed, and it may not work as it does in Windows 95, Windows 98, or Windows 98 Second Edition (SE).

RESOLUTION

HyperTerminal is provided by Hilgraeve Inc., from whom Microsoft licenses and implements HyperTerminal. Upgrades to HyperTerminal and more full-featured products are available from Hilgraeve. Contact Hilgraeve to inquire about obtaining a version of HyperTerminal or another product that provides the F1 key functionality that you require in Windows Me.

For upgrade information, click About HyperTerminal on the HyperTerminal Help menu, and then click Upgrade Information.

To contact Hilgraeve, or for more information about Hilgraeve products, browse to the following Hilgraeve Web site:

http://www.hilgraeve.com

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.