"SURegCreateKey Failed" Error Message Appears When Installing a Program (305668)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
This article was previously published under Q305668

SYMPTOMS

When you attempt to install a program, you may receive an error message similar to the following:
SURegCreateKey Failed.

CAUSE

This problem may occur because of a background process or program that prevents the installation program from modifying the Windows registry.

RESOLUTION

To work around this problem, restart Windows with a minimal set of drivers, and then again try to install the program. For additional information about starting Windows with a minimal set of drivers, click the article numbers below to view the articles in the Microsoft Knowledge Base:

267288 How to Perform a Clean Boot in Windows Millennium Edition

192926 How to Perform Clean-Boot Troubleshooting for Windows 98

Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kberrmsg kbprb ocsso KB305668
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