PRJ2000: Error Message When You Use Web Browser to Connect to a Microsoft Project Central Database (305645)
The information in this article applies to:
This article was previously published under Q305645 WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion. SYMPTOMS
When you attempt to connect to a Microsoft Project Central database by using a Web browser, you may receive an error message similar to the following:
The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.
HTTP Error 500-12 Application Restarting
Internet Information Services CAUSE
This issue can be caused by anti-virus software scanning. When anti-virus software scans a Microsoft Internet Information Services (IIS) Web program such as Microsoft Project Central, IIS may behave as if the Global.asa file has been modified and thus restart the Web program. During this time, a client attempting to connect to the Microsoft Project Central database receives the error message described in the "Symptoms" section of this article.
RESOLUTION
To resolve this issue, configure the anti-virus program to exclude the Global.asa file from anti-virus scans.
| Modification Type: | Minor | Last Reviewed: | 1/7/2006 |
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| Keywords: | kberrmsg kbprb KB305645 |
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