PRJ98: "Fatal Exception" Error Message When You Try to Open a Microsoft Project File (305641)

SYMPTOMS

When you attempt to open a Microsoft Project 98 file, you may receive one or more error messages similar to the following:

Fatal Exception 0E at 0028:CC4D7E3A

-or-

Fatal Exception 0D at 16CF:0137759C

-or-

Fatal Exception 0D at 0246:013747FB

-or-

Microsoft Project cannot access Project file name.

File is already open.
File already exists by that same name.
Trying to save file in a Read Only directory.

CAUSE

This behavior can occur if both of the following conditions are true:

The Microsoft Project 98 file is located on a Novell server.

-and-
You try to open the Microsoft Project 98 file on a Microsoft Windows 98-based computer.

The behavior is caused by an issue with the Novell Client 3.21 for Windows 95 and Windows 98 (CLIENT32.NLM).

RESOLUTION

To learn more about this issue, browse to the following Novell Web site

http://support.novell.com/cgi-bin/search/searchtid.cgi?/10052532.htm

and then contact Novell about how to download and install the patch (95321PT2.EXE).

MORE INFORMATION

For information about how to contact Novell, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.