RESOLUTION
To resolve this problem, obtain the latest
service pack for Microsoft Office 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
Installing the Update
To resolve this problem please do the following:
- In order to install Office 2000 Service Pack 3, Office 2000
Service Release 1a must be installed first. To obtain Microsoft Office 2000
Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
- Install the hotfix described in this article.
The version of this fix should have the following file
attributes or later:
Date Time Size File name
--------------------------------------------------
10-10-2001 02:20:52 700,416 Outlmime.msp
10-10-2001 03:38:04 655,360 Outlmime_admin.msp
After the fix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
----------------------------------------------------
5-10-2001 20:33:13 9.0.3165.0 110,592 Outlmime.dll
Administrative Information
If you are updating an administrative installation with the
administration version of this fix, use the following information to update the
administrative installation and network clients.
How to Update Administrative Installations
To update an administrative installation use a command line
similar to the following
msiexec /a Admin Path\MSI File /p MSP path
SHORTFILENAMES=1
where
Admin Path is the path to your
administrative installation point for Microsoft Office XP (for example,
C:\OfficeXP),
where
MSI File is the MSI
database package for the Office XP product (for example, ProPlus.msi),
and
where
MSP path is the path to the
administrative update for the fix (for example,
c:\hotfixfiles\Outlook_admin.msp).
How to Update Network Clients
After you complete the administrative installation of the fix,
update each network client. To deploy the update to the client workstations,
use a command line similar to the following
msiexec /i Admin Path\MSI File REINSTALL=OUTLOOKFiles,OUTLOOKNonBootFiles
REINSTALLMODE=vomus
where
Admin Path is the path to your
administrative installation point for Office XP (for example, C:\OfficeXP),
and
where
MSI File is the MSI database
package for the Office XP product (for example, ProPlus.msi).