You Cannot Unplug/Eject a Device After Formatting an ATA PC Card Device (305372)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2

This article was previously published under Q305372

SYMPTOMS

If you format an ATA PC Card or PC Card device with the FAT, FAT32, or NTFS file system and you then you try to stop the device through the unplug or eject hardware icon on the task bar, you receive the following error message:

The device 'Generic volume' cannot be stopped because a program is still accessing it.

You may also receive this error message after you copy files to a USB flashcard even after you eject it though Windows Explorer and remove the flash media from the USB Reader.

You receive this error message although no program is accessing the device.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time    Version       Size       File name
   ----------------------------------------------------------
   09-Oct-2001  14:17  5.0.2195.4107  1,663,424  Ntoskrnl.exe
   09-Oct-2001  14:17  5.0.2195.4107  1,685,696  Ntkrnlmp.exe
   09-Oct-2001  14:18  5.0.2195.4107  1,685,312  Ntkrnlpa.exe
   09-Oct-2001  14:18  5.0.2195.4107  1,705,984  Ntkrpamp.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbOSWin2000fix kbWin2000PreSP3Fix kbWin2000sp3fix KB305372