You receive an "An error (100) occurred" error message or a "Visio cannot open the file" error message when you open a saved Visio drawing in Visio 2003 or in Visio 2002 (305168)
The information in this article applies to:
- Microsoft Office Visio Standard 2003
- Microsoft Office Visio Professional 2003
- Microsoft Visio 2002 Standard
- Microsoft Visio 2002 Professional
This article was previously published under Q305168
For a Microsoft Visio 2000 version of this article, see 264660.
SYMPTOMS
When you open a saved Microsoft Visio drawing, you receive one of the following error messages:
Error message 1
An error (100) occurred during the action Open Saved File.
Visio cannot open the file because it's not a Visio file or it has been corrupted.
Error message 2File name Visio cannot open the file because it's not a Visio file or it has become corrupted. Note In this error message, File name is the name of the file. CAUSE
If this problem occurs only with a single drawing or a small group of similar diagrams, your drawing or diagrams probably are damaged.
RESOLUTION
The information and shapes in a damaged or corrupted drawing can seldom be recovered.
The best way to protect yourself against the data loss that results from a damaged
drawing is to keep backup copies of your diagrams. As an alternate to keeping a separate backup copy, you can work with a copy of the Visio drawing instead of the original. To do this, follow these steps:
- On the File menu, click Open.
- In the Open dialog box, select a drawing, click the arrow on the Open button, and then click Copy.
| Modification Type: | Major | Last Reviewed: | 5/6/2005 |
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| Keywords: | kbprb KB305168 |
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