Access Violation Appears When You Log Off from a Computer After Using Kerberos Credentials (305122)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
This article was previously published under Q305122

SYMPTOMS

When you log off from a session where you used Kerberos credentials on a computer that runs Windows 2000, an access violation may occur in Lsass.exe.

CAUSE

This behavior occurs if only one of the two handles that are related to Kerberos credentials is closed. The Kerberos credentials are purged in one of the handles. The credentials are then purged again in the other handle, which causes the access violation.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack


This fix should be applied to both server and client systems that run Windows 2000.

The English version of this fix should have the following file attributes or later:
   Date       Time     Version         Size      File name
   ------------------------------------------------------------------
   8/2/2001   03:10p   5.0.2195.4041   502,032   Lsasrv.dll (56-bit)
   8/2/2001   03:20p   5.0.2195.4003   355,088   Advapi32.dll
   8/2/2001   03:15p   5.0.2195.4041   519,440   Instlsa5.dll
   8/2/2001   03:20p   5.0.2195.3951   143,120   Kdcsvc.dll
   8/2/2001   03:09p   5.0.2195.4041   197,392   Kerberos.dll
   6/26/2001  08:16p   5.0.2195.3781    69,456   Ksecdd.sys
   8/2/2001   03:10p   5.0.2195.4041   501,520   Lsasrv.dll
   8/2/2001   03:10p   5.0.2195.4041    33,552   Lsass.exe
   8/2/2001   03:20p   5.0.2195.3868   909,072   Ntdsa.dll
   8/2/2001   03:20p   5.0.2195.4005   382,224   Samsrv.dll
   8/2/2001   03:20p   5.0.2195.3781   128,784   Scecli.dll
   8/2/2001   03:20p   5.0.2195.3649   299,792   Scesrv.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbSecurity kbWin2000PreSP3Fix kbWin2000sp3fix KB305122
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