You cannot log on to Exchange 2000 Server with UPN logon method (305061)
The information in this article applies to:
- Microsoft Outlook 2002
- Microsoft Outlook 2000, Service Release 1 (SR-1)
- Microsoft Exchange 2000 Server
This article was previously published under Q305061 SYMPTOMS When you log on to Microsoft Exchange 2000 Server with
Outlook 2002 or Outlook 2000, you cannot use the user principle name (UPN)
logon method (for example, user@company.com). CAUSE When None is used as the authentication method in a
Microsoft Outlook profile, a logon dialog box is generated. This dialog box
prompts the user for user name, password, and domain. If you type
user@... for the user name, the at sign is supposed to
disable the domain field, so that the user fills in only the user name and
password for the UPN logon method. However, this does not happen.
RESOLUTIONOutlook 2002To resolve this problem, obtain the latest
service pack for Microsoft Office XP. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should
have the following file attributes or later:
Date Time Version Size File name
-----------------------------------------------------
5/17/2001 11:59:48 10.0.2915.0 1966080 OUTLLIBR.DLL
6/25/2001 11:56:12 - 3584 CaDpcPatch.mst
7/6/2001 17:35 10.0.3103.0 538952 emsmdb32.dll
7/19/2001 2:19:51 10.0.3117.0 125256 emsui32.dll
7/19/2001 1:58:26 - 140288 OLKINTL.msp
7/19/2001 2:02:44 - 770560 OLKINTL_Admin.msp
Outlook 2000A supported
fix is now available from Microsoft, but it is only intended to correct the
problem that is described in this article. Apply it only to computers that are
experiencing this specific problem. To resolve this problem, contact
Microsoft Product Support Services to obtain the fix. For a complete list of
Microsoft Product Support Services phone numbers and information about support
costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question. The English version of
this fix should have the following file attributes or later:
Date Time Version Size File name Platform
------------------------------------------------------------------------
06/05/01 2:30:21am 5.5.3159.0 131,344 bytes emsui32.dll Outlook 2000
STATUSOutlook 2002Microsoft has confirmed that this is a problem
in Outlook 2002.
This problem was first corrected in Microsoft Office XP
Service Pack 1.Outlook 2000Microsoft has confirmed that this is a problem
in Outlook 2000.
MORE INFORMATIONAfter the appropriate hotfix is applied, this problem will
no longer occur on computers that are running Microsoft Windows 98, Microsoft
Windows Millennium Edition (Me), Microsoft Windows 2000, and Microsoft Windows
XP. However, the hotfix will not correct the problem on Microsoft Windows NT
Workstations.
| Modification Type: | Minor | Last Reviewed: | 7/28/2006 |
|---|
| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB305061 |
|---|
|