Sound Does Not Play from CrystalWave 4.0 Audio Wavetable Synthesis After Upgrade from Windows NT 4.0 (304856)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP 64-Bit Edition
This article was previously published under Q304856

SYMPTOMS

After you upgrade a Microsoft Windows NT 4.0-based system to Windows XP, your Crystal MIDI player (CrystalWave 4.0 for Audio Wavetable Synthesis) may not produce any sound when you play a MIDI file.

CAUSE

This behavior can occur if your Windows NT 4.0-based system had a Kayak xu700 audio driver and you are now using CS4299 Intel Audio devices.

RESOLUTION

To resolve this behavior, specify Microsoft GS Wavetable Synthesis as your default MIDI program:
  1. In Control Panel, double-click Sounds, Speech, and Audio Devices.
  2. Click Sounds and Audio Devices.
  3. Click the Audio tab.
  4. Click Microsoft GS Wavetable SW Synth in the Default device drop-down list, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This behavior does not occur if your Windows NT 4.0 installation did not have any audio drivers installed. In that case, only the Microsoft player is available when you upgrade to Windows XP.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact Hewlett-Packard and Intel, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:10/18/2001
Keywords:kb3rdparty kbprb kbsound KB304856
©2002 Microsoft Corporation. All rights reserved.