No HyperTerminal Connection to Remote Computer That Is in Sleep or Standby Mode (304811)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP 64-Bit Edition
This article was previously published under Q304811

SYMPTOMS

When you use HyperTerminal to dial in to a computer that has been put into sleep (hibernate) or standby mode, the computer appears to come out of sleep or standby mode, but there seems to be no connection between the computer and the remote dial phone.

CAUSE

This behavior can occur because some computers require a user-generated event to come fully out of sleep or standby mode. Even though the HyperTerminal connection is active, the computer still behaves as if it is in sleep or standby mode.

RESOLUTION

To resolve this behavior, perform a user action to bring the computer out of sleep or standby mode. For example, move the mouse, or press a key on the keyboard.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:12/3/2001
Keywords:kbnetwork kbprb KB304811
©2002 Microsoft Corporation. All rights reserved.