Devices That You Disabled in Windows 2000 Are Not Still Fully Disabled When the Computer Returns from Hibernation (304803)


The information in this article applies to:

  • Microsoft Windows XP Professional
This article was previously published under Q304803

SYMPTOMS

After you upgrade your Sony computer from Microsoft Windows 2000 Professional to Windows XP Professional, devices that you disabled through Device Manager in Windows 2000 may not be fully disabled when you bring your computer out of hibernation in Windows XP. As a result, you may encounter resource conflicts.

CAUSE

This behavior can occur because some devices that were disabled through Device Manager are not released at the chip level when you bring your computer out of hibernation. Windows XP reads the devices as free.

RESOLUTION

To work around this behavior, restart the computer after you bring the computer back from hibernation.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Sony Corp., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:2/26/2002
Keywords:kb3rdparty kbenv kbinterop kbprb KB304803
©2002 Microsoft Corporation. All rights reserved.