Windows Setup Detects an Installed Zip Drive as a Hard Disk (304776)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q304776

SYMPTOMS

If you have a Zip drive installed, Windows XP Setup may incorrectly detect the Zip drive as a hard disk and assign a drive letter to the Zip drive.

RESOLUTION

To resolve this behavior, disconnect the Zip drive, and then reinstall Windows XP.

If you are installing Windows XP as an upgrade over Microsoft Windows 98 or Microsoft Windows Millennium Edition (Me), you can remove Windows XP, disconnect the Zip drive, and then perform the upgrade again.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about removing Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:

303661 How to Uninstall Windows XP and Revert to a Previous Operating System

Modification Type:MajorLast Reviewed:5/30/2002
Keywords:kbenv kbprb kbsetup KB304776
©2002 Microsoft Corporation. All rights reserved.