How to use the Administration Tools Pack to remotely administer computers that are running Windows Server 2003, Windows XP, or Windows 2000 (304718)
The information in this article applies to:
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Small Business Server 2003, Standard Edition
- Microsoft Windows Small Business Server 2003, Premium Edition
- Microsoft Windows XP Professional x64 Edition
- Microsoft Windows XP Professional
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Server
This article was previously published under Q304718 SUMMARYThis article describes options to administer computers that are running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000. Additionally, this article discusses how to download the Windows Server 2003 Administration Tools Pack (Adminpak). This article also discusses the various compatibility issues that occur when you remotely administer Windows 2000-based computers from Windows XP-based computers and from Windows Server 2003-based computers and vice versa.INTRODUCTIONThe following
topics are discussed in this article:
- Options to remotely administer computers that are running
Windows Server 2003, Windows XP, or Windows 2000.
- Download locations for the original-release (RTM) and Service Pack 1 versions of the Windows Server 2003 Administration Tools Pack
- Issues specific to the administration of 64-bit versions of Windows
- Compatibility issues that occur when Windows 2000
Professional-based computers that have Windows 2000 administration tools
installed are upgraded to Windows XP.
- Compatibility issues that occur when Windows 2000-based domain
controllers are upgraded to Windows Server 2003-based domain controllers.
- Known issues that may occur when you use administration tools from the original-release (RTM) and Service Pack 1 versions of the Windows Server 2003 Administration Tools Pack to manage Windows 2000-based, Windows XP-based, and Windows Server 2003-based computers
Remote administration optionsThe most seamless administrative experience occurs when the computer that is used to perform administrative tasks is running the same operating system as the computer that is being remotely administered. Windows Server 2003 and Windows 2000 installation media contain command-line and graphical administrative tools that can be used to locally and in most cases remotely administer up-level and down-level operating systems with a high degree of interoperability. To remotely administer computers that are running Windows Server 2003 or Windows 2000 from computers that are running Windows Server 2003, Windows XP, or Windows 2000, use one of the following methods:
- Install and use graphical administrative tools that are packaged in the Administration Tools Pack to remotely administer computers that are running Windows Server 2003, Windows XP, or Windows 2000. Where interoperability problems exist between operating systems, perform administrative tasks on the console of the target computer or on a computer that is running the same operating system as the computer that is being remotely administered.
- Use Terminal Services to remotely administer computers that have command-line and graphical user interface (GUI) administration tools locally installed. To avoid the two-session limit, you can use Application Server mode to create a Windows Server 2003-based or Windows 2000-based installation that is running Terminal Server or Terminal Services. Where interoperability problems exist between operating systems, perform administrative tasks from a server that has Terminal Server or Terminal Services enabled and that is running the same operating system as the remote computer that is being administered.
- Use command-line tools and scripts to locally and remotely administer computers that are running Windows Server 2003, Windows XP, or Windows 2000. These tools and scripts include Active Directory Service Interfaces (ADSI), Windows Net.exe commands, and the tools that are packaged with Suptools.msi. Where interoperability problems exist between operating systems, perform administrative tasks on the console of the target computer or on a designated computer for administrative tasks that is running the same operating system as the remote computer that is being administered. For example, the Windows Server 2003 Service Pack 1 (SP1) Support Tools will install on a computer that is running Windows XP Professional. However, the tools are not guaranteed to work correctly in this scenario. Tools that are known to have issues include the following:
- Dfsutil.exe
- Netdiag.exe
- Netcap.exe
- Ntfrsutil.exe
If you want to run these tools against a Windows Server 2003 SP1-based computer, we recommend that you run them from a computer that is running Windows Server 2003 SP1. You can use the Remote Desktop feature to connect to a Windows Server 2003 SP1-based computer that is running the Support Tools.
Windows Server 2003 and Windows 2000 Server Administration Tools PacksTo make the remote management of your servers easier, Microsoft has included commonly used graphical administrative tools in a self-extracting file that is called Adminpak.msi (Adminpak). Note On 64-bit versions of Windows Server 2003, this file is called Wadminpak.msi. The Windows 2000 Administration Tools Pack is located in the I386 folder on the Windows 2000 Server-family CD and installs on computers that are running Windows 2000. The majority of the tools in the Windows 2000 Adminpak can remotely administer Windows 2000 as well as the 32-bit and 64-bit versions of Windows XP Professional and the 32-bit and 64-bit versions of Windows Server 2003. The Windows Server 2003 Administration Tools Pack is located in the I386 folder of the Microsoft Windows Server 2003 CD and is available as a free download on www.microsoft.com. The following table summarizes the operating systems on which you can install the Adminpak from Windows 2000, from Windows Server 2003 original (RTM), or from Windows Server 2003 Service Pack 1 (SP1). Additionally, the table summarizes the operating systems that the Adminpaks from these sources can remotely administer. |
Installs and runs on these operating systems | | | | Windows Server 2003 32-bit family | No | Yes | Yes | Windows Server 2003 64-bit family | No | No | Yes | Windows XP Professional with Service Pack 2 | No | Yes | Yes | Windows XP Professional SP1 or later | No | Yes | Yes | Windows XP Professional 64-bit Edition | No | No | Yes | Windows 2000 Professional | Yes | No | No | Windows 2000 Server family | Yes | No | No | Remotely manages these operating systems | | | | Windows Server 2003 32-bit family | Yes | Yes | Yes | Windows Server 2003 64-bit family | Yes | Yes | Yes | Windows 2000 Server family | Yes | Yes | Yes |
To download the Adminpak installation file, visit the following Microsoft Web site: Windows Server 2003 Administration Tools Pack installation and compatibility overview
If you want to remotely administer Windows Server 2003 or Windows 2000 member-based computers and domain controllers from Windows Server 2003-based clients or from Windows XP Professional-based clients, note the following installation issues: - You must remove earlier beta versions of the Windows Server 2003 Administration Tools Pack before you install the final release version.
Note In some limited cases, servers must be administered from clients that are running the same operating system. For example, some remote administration operations against Windows 2000-based servers can be carried out only from Windows 2000-based clients. Similarly, some operations against Windows Server 2003-based computers can be carried out only from Windows Server 2003-based clients or from Windows XP-based clients. This article documents these limitations or restrictions for each tool that is included in the Administration Tools Pack. - If you do not uninstall the Windows Server 2003 RTM Administration Tools Pack (Adminpak.msi) before you upgrade to Windows Server 2003 Service Pack 1, the Administration Tools Pack will fail to uninstall after you upgrade. If you attempt to uninstall the Administration Tools Pack through Add or Remove Programs or by running Adminpak.msi, you receive the following error messages:
Windows Server 2003 Administration Tools Pack can only be installed on Windows XP Professional with QFE Q329357 applied, on Windows XP Professional Service Pack 1 or later, or on computers running Windows Server 2003 operating systems. Setup Failed - Due to an error, Windows Server 2003 Administration Tools Pack Setup Wizard was unable to finish. - You cannot install the Windows 2000 Adminpak.msi file on Windows Server 2003-based computers or on Windows XP-based clients. These tools no longer work on these operating systems and are not supported. Use the Windows Server 2003 version of the Administration Tools Pack on Windows XP-based computers.
- The Windows Server 2003 Administration Tools Pack cannot be installed or run on Windows 2000-based computers. If you try to install the Windows Server 2003 Administration Tools Pack on a Windows 2000-based computer, you receive the following error message:
Windows Server 2003 Administration Tools Pack can only be installed on Windows XP Professional with hotfix Q329357 applied, or on Windows XP Professional SP1 or later, or on computers that are running Windows Server 2003 operating systems.
Service pack level mismatch. Obtain the Administration Tools Pack that matches the service pack level of your operating system. - Similarly, the command-line utilities from the Windows Server 2003 Administration Tools Pack are designed to run only on computers that are running Windows XP or Windows Server 2003. Command-line utilities in the Windows Server 2003 Administration Tools Pack do not run if there is a DLL mismatch or an entry-point error. Such a mismatch or error may occur if you copy the utilities to a Windows 2000-based computer. If you try to install the Windows 2000 Administration Tools Pack on a Windows Server 2003-based computer, you receive the following error message:
Windows 2000 Administration Tools are incompatible with Windows Server 2003 operating systems. Install Windows Server 2003 Administration Tools Pack. - Windows XP Professional does not include the Windows Server 2003 Adminpak.msi file because these tools are part of the Windows Server 2003 product and are shipped when that product is released.
- The Windows Server 2003 original-release version of Adminpak.msi can be installed only on computers that are running Windows Server 2003 RTM, Windows XP Professional with SP1 or later, or Windows XP Professional with Service Pack 2.
- If you are using Windows XP Professional with Service Pack 2 and the Windows Server 2003 Administration Tools Pack, you cannot administer Cluster servers. However, if you are using Windows XP Professional with SP1 and the Windows Server 2003 Administration Tools Pack, you can manage Cluster servers.
- The majority of the Windows Server 2003 administration tools work the same as their Windows 2000 counterparts. Sometimes, the Windows Server 2003 administration tools offer enhanced functionality with regard to their Windows 2000 counterparts. For example, the new drag-and-drop feature of the Windows Server 2003 Users and Computers snap-in is fully functional against Windows 2000-based domain controllers. In other cases, enhanced functionality in Windows Server 2003 administration tools is not turned on or is not supported when you administer Windows 2000-based computers.
For example, features in the administration tools that depend on functionality in Windows Server 2003, such as the "Saved query for last logon time" functionality, are not supported against Windows 2000 Server-based computers because earlier-version servers do not have the required server-side support. In rare cases, Windows Server 2003 administration tools are incompatible with Windows 2000 Server-based computers and are unsupported for managing those computers. Similarly, in rare cases, Windows 2000 administration tools are incompatible with Windows Server 2003-based computers.
Upgrade Windows 2000 computers to Windows Server 2003 or to Windows XP When a Windows 2000-based computer that has the Windows 2000
Adminpak installed is upgraded to Windows Server 2003 or to Windows XP,
the System Compatibility Report that is displayed in the upgrade process
reports that the Windows 2000 administration tools are not compatible with Windows Server 2003 or with Windows
XP. If you click Details, you receive
the following error message: Setup has detected Windows
2000 Administration Tools on your computer. Windows 2000 Administration Tools
are incompatible with Windows Server 2003 operating systems. Use one of the
following methods:
- Cancel this upgrade, remove Windows 2000 Administration
Tools, and then restart the upgrade.
- Complete this upgrade, and then immediately install the
Windows Server 2003 Administration Tools Pack by running the Adminpak.msi
Windows Installer package file. Adminpak.msi is located in the \i386 folder of
your Windows Server 2003 CD.
Note If the Windows 2000 administration tools were left in place when
the Windows 2000-based computer was upgraded to Windows Server 2003, do not try
to remove the Windows 2000 Administration Tools icon that
appears in the Add or Remove Programs tool in Control Panel. If you
try to remove the Windows 2000 administration tools by using the Add or Remove
Programs tool, you may receive the following error message:
apphelp dialog cancelled thus preventing the application
from starting. Ignore this error message. When you install the Windows
Server 2003 Administration Tools Pack, the Windows 2000
Administration Tools icon is replaced by the Windows Server
2003 Administration Tools Pack icon. Download and install the Windows Server 2003 Administration Tools Pack on 32-bit and 64-bit Windows XP Professional and 32-bit and 64-bit Windows Server 2003
You can install the original-release version of the Windows Server 2003 Administration Tools Pack on computers that are running the following operating systems: - Windows XP Professional with Service Pack 2
- Windows XP Professional with Service Pack 1
- Windows Server 2003, 32-bit versions
The original-release version of the Windows Server 2003 Adminpak.msi file was repackaged on the Microsoft Web site as Adminpak.exe after the release of Windows Server 2003.
The latest revision of the Windows Server 2003 Administration Tools Pack is the Windows Server 2003 Service Pack 1 version.
You can install the Service Pack 1 version of the Windows Server 2003 Administration Tools Pack on computers that are running the following operating systems: - Windows XP Professional with Service Pack 2
- Windows XP Professional 64-bit Edition
- Windows Server 2003, 32-bit versions
- Windows Server 2003, 64-bit versions
Note The version of Adminpak that ships in the I386 folder of the installation media for the 64-bit versions of Windows Server 2003 is called Wadminpak.msi. The Wadminpak.msi file is identical to and interchangeable with the Adminpak.msi file that can be downloaded from www.microsoft.com and that ships with 32-bit versions of Windows Server 2003 Service Pack 1. For ease of installation, you can install the Windows Server 2003 SP1 Adminpak.msi file on 32-bit or 64-bit versions of Windows XP Professional or on 32-bit or 64-bit versions of Windows Server 2003. Likewise, you can install Wadminpak.msi on 32-bit or 64-bit versions of Windows XP Professional or on 32-bit or 64-bit versions of Windows Server 2003.
To install the Windows Server 2003 Administration Tools Pack, follow these steps: - Download the Windows Server 2003 Service Pack 1 Administration Tools Pack. To do this, visit the following Microsoft Web site:
Perform a keyword search for "adminpak" for the "Windows XP" or "Windows Server" operating system.
You can also download the Windows Server 2003 Service Pack 1 Adminpak directly. To do this, visit the following Microsoft Web site:
The original-release (RTM) version of the Windows Server 2003 Adminpak is still available. To download the RTM Windows Server 2003 Adminpak, visit the following Microsoft Web site:
- Using administrator credentials, log on to the local computer.
- Remove earlier versions of the Administration Tools Pack.
You must remove earlier versions of the Administration Tools Pack before you can install a later version, including the final release.
If you cannot use Add or Remove Programs in Control Panel to remove earlier versions of the Administration Tools Pack, you can use the MSIZap tool from the Support\Tools\Suptools.msi package to remove the older cached package.
If the Windows Server 2003 Beta 3 version of the Administration Tools Pack is installed, follow these steps:- Save the following text as a file that is named Rrasreg.cmd:
rem
rem RAS user snap-in extension - registry key cleanup, Beta 3 to RC1
rem upgrades only.
rem
rem use Reg.exe to delete the old key that was created by the Beta 3
rem RAS user extension snapin.
rem
reg delete HKEY_CLASSES_ROOT\RasDialin.UserAdminExt /f
reg delete HKEY_CLASSES_ROOT\RasDialin.UserAdminExt.1 /f
reg delete HKLM\SOFTWARE\Microsoft\MMC\NodeTypes\{19195a5b-6da0-11d0-afd3-00c04fd930c9}\Extensions\NameSpace /f
- Type Rrasreg.cmd at the command prompt.
- Install the Administration Tools Pack.
Adminpak.exe is a self-extracting file that creates the Adminpak-readme.txt file and the Adminpak.msi file in a folder that you specify when you install the file. To install the Administration Tools Pack, right-click the .msi file, and then click Install, or double-click the .msi file. Alternatively, by using Group Policy, you can use Active Directory to remotely install or to publish the file to a Windows XP-based computer or to a Windows Server 2003-based computer when a user logs on to the computer.
For more information about how to remotely install the Administration Tools Pack, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816102
How to use Group Policy to remotely install software in Windows Server 2003
314934 How to use Group Policy to remotely install software in Windows 2000
Note When you upgrade a Windows 2000-based server to Windows Server 2003, the system compatibility check in Windows Server 2003 Winnt32.exe or in the Winnt32 /checkupgradeonly process may incorrectly detect that the Administration Tools Pack has been installed on your Windows 2000 domain controller. This issue occurs because the Dcpromo process on Windows 2000 uses a feature in the Windows 2000 Adminpak file to create shortcut menu items for the domain administration tools. You may safely ignore this message and continue with the upgrade process from Windows 2000 to Windows Server 2003.
What to expect from the original-release version of the Windows Server 2003 Administration Tools Pack- Before you contact Microsoft Product Support Services (PSS), see the known compatibility issues that are described in this article, and note the release date of their resolution.
- You must remove earlier versions of Adminpak.msi (Beta 3, RC1, RC2) before you install Windows XP SP1 on your Windows XP-based computer. If you have installed Windows XP SP1 on a Windows XP-based computer that has the Administration Tools Pack beta 3 version installed, you cannot use Add or Remove Programs in Control Panel to remove earlier versions of the Administration Tools Pack.
- Microsoft Windows XP Home Edition-based computers cannot join Microsoft Windows NT 4.0-based, Windows 2000-based, or Windows Server 2003-based domains. Windows XP Home Edition is not a supported operating system for Administration Tools Pack installations.
What to do when you experience remote administration problems- Confirm that you are using the latest supported version of the Adminpak.msi snap-ins and DLL files that are available from the Microsoft Web site. You can use the APVer.vbs script that is included with the original-release version of the Adminpak Web download package to determine the version of the Administration Tools Pack that you have installed on your computer. To do this, change to the folder where you expanded Adminpak.exe, and then type apver /? to see a list of options for this diagnostic script.
- See the known compatibility issues that are described in this article to determine if the issue is known.
- Notify Microsoft Product Support or your support provider.
MORE INFORMATIONKnown issues for the Windows Server 2003 original-release version of Adminpak.msiInstallation and upgrade issuesWindows Server 2003 Winnt32.exe and the Winnt32
/checkupgradeonly process on Windows 2000 domain controllers report that
Adminpak.msi is installed when it was never installed or when it has already been
removed.
This issue occurs because the Dcpromo utility in Windows
2000 uses an internal feature of the Windows 2000 version of Adminpak.msi to
install menu shortcuts on domain controllers. You can safely ignore this warning in
Winnt32.exe and continue the upgrade. After the upgrade is completed, install
the Windows Server 2003 version of Adminpak.msi from the I386 folder of the
installation media to make sure that you have the latest version of the domain
administration tools.Authorization Manager
This has been added to the Administration Tools Pack in the Windows Server 2003 RC1 version and later.
Certificate Authority
Because of extensive schema changes, you cannot use Windows XP Professional-based clients to administer Windows 2000-based computers, and you cannot use Windows 2000-based clients to administer Windows Server 2003-based computers. To administer Windows Server 2003-based computers, perform remote administration from the console or from a Terminal Services session on the destination computer, or use Windows 2000-based clients to manage Windows 2000 Server-based computers and Windows XP-based and Windows Server 2003-based clients.
Cluster Administrator
If you are using Windows XP Professional with Service Pack 2 and the Windows Server 2003 Administration Tools Pack, you cannot administer Cluster servers. However, if you use Windows XP Professional with SP1 and Windows Server 2003 Administration Tools Pack, you can manage Cluster servers.
Connection Manager Administration Kit
Microsoft does not recommend cross-version administration from Windows 2000 to Windows Server 2003 because this does not produce Windows XP profiles.
Delegation Wizard
No known issues.
DNS
When you access a Domain Name System (DNS) server through an IP address, some of the information that is returned, such as Forwarder information, will be incorrect. To work around this problem, access the DNS server through a host name rather than through an IP address. This issue applies to the original-release version of the Windows Server 2003 Administration Tools Pack.
Internet Authentication Service
The Internet Authentication Service (IAS) snap-in has been removed from the Administration Tools Pack.Ntdsutil.exe
The authoritative restore command in Ntdsutil depends on Ntdsbsrv.dll. Ntdsbsrv.dll is not included in Windows XP Professional or in the Windows Server 2003 Administration Tools Pack. Perform authoritative restores from the console of Active Directory-based domain controllers. If you must run this command on Windows XP-based clients, copy the Ntdsbsrv.dll file from a release version of a Windows Server 2003 installation.Remote Installation Services (RIS) UI Administration Extension
No known issues.
Routing and Remote Access
This has been removed from the Administration Tools Pack.Telephony
Telephony administrators cannot administer remote lines on a Windows 2000 Server-based computer from a Windows XP Professional-based computer. Specifically, the Edit users option is unavailable.Terminal Services Licensing Manager
No known issues.UDDI
No known issues.WINS
The change to the Windows Internet Name Service (WINS) Remote Procedure Call (RPC) Application Programming Interface (API) among Windows Server 2003, Windows XP Professional, Windows 2000, and Windows NT 4.0 prevents the remote administration of Windows NT 4.0-based WINS servers from Windows 2000 versions of the WINS Microsoft Management Console (MMC) snap-in and from Windows Server 2003 versions of the WINS MMC snap-in. This is not a regression, because Windows 2000 shares the same limitation.
Modification Type: | Major | Last Reviewed: | 6/23/2005 |
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Keywords: | kbdownload kbenv kbinfo KB304718 kbAudITPRO |
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