Winlogon Stops Responding with a Custom GINA (304570)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows NT Server 4.0
This article was previously published under Q304570

SYMPTOMS

If a Graphical Identification and Authentication (GINA) dynamic-link library (DLL) or a pass-through "stub" GINA returns WLX_SAS_ACTION_LOCK_WKSTA immediately after the WlxLoggedOutSAS function is called, Winlogon enters a "race" condition and stops responding (hangs).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later: 
   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   23-Aug-2001  22:41  5.0.2195.3914    222,480  Gdi32.dll
   23-Aug-2001  22:41  5.0.2195.4195    707,856  Kernel32.dll
   23-Aug-2001  22:41  5.0.2195.3914    379,664  User32.dll
   23-Aug-2001  22:41  5.0.2195.3873    367,888  Userenv.dll
   23-Aug-2001  22:41  5.0.2195.4121    243,472  Winsrv.dll
   25-Aug-2001  19:17  3.10.0.103        47,808  User.exe
   23-Aug-2001  22:39  5.0.2195.4235    178,960  Winlogon.exe
   20-Aug-2001  22:31  5.0.2195.4184  1,642,160  Win32k.sys

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3 (SP3).

MORE INFORMATION

For additional information about how to debug GINA DLLs, click the article number below to view the article in the Microsoft Knowledge Base:

260901 HOW TO: Debug a GINA DLL on a Single Computer

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbSecurity kbWin2000PreSP3Fix kbWin2000sp3fix KB304570
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