"Stop 1E" Error in Win32k.sys When You Log Off (304556)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
This article was previously published under Q304556

SYMPTOMS

When you log off your Windows 2000-based computer, a "Stop 1E" error may occur in Win32k.sys.

CAUSE

This error occurs when a a null spwnd is passed to xxxFlushPalette.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later: 
   Date         Time   Version        Size       File name     
   -----------------------------------------------------------
   21-Aug-2001  07:33  5.0.2195.3914    222,480  Gdi32.dll
   21-Aug-2001  07:33  5.0.2195.4182    707,856  Kernel32.dll
   26-Jun-2001  04:17  3.10.0.103        47,808  User.exe
   21-Aug-2001  07:33  5.0.2195.3914    379,664  User32.dll
   21-Aug-2001  07:33  5.0.2195.3873    367,888  Userenv.dll
   21-Aug-2001  07:31  5.0.2195.4184  1,642,160  Win32k.sys
   18-Jul-2001  02:38  5.0.2195.3873    178,960  Winlogon.exe
   21-Aug-2001  07:33  5.0.2195.4121    243,472  Winsrv.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbshell kbWin2000PreSP3Fix kbWin2000sp3fix KB304556
©2004 Microsoft Corporation. All rights reserved.