FP2000: Some Virtual Servers Are Not Upgraded After You Upgrade FrontPage Server Extensions (304411)

RESOLUTION

To troubleshoot and resolve this issue, follow these steps.

Step 1: Reconfigure Nested Web Content

Verify that the Web content is not nested. Reconfigure the Web content of each virtual server so that it is not contained within the content directory of other virtual servers.

For additional information about reconfiguring nested content, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Step 2: Uninstall FrontPage 98 Server Extensions

Remove the FrontPage 98 Server Extensions from all virtual servers. To do this, follow these steps:

1. Start FrontPage Server Administrator (fp98swin.exe).
2. If no virtual servers are listed in the Select server or port list, install the FrontPage 98 Server Extensions. To do this, follow these steps:
   1. Click Install.
   2. In the Server type list, click Microsoft Internet Information Server, and then click OK.
   3. Click the virtual server that you want, and then click OK.
   4. Confirm the selections that you have made, and then click OK.
   5. In the Name box, type the name that you use to administer the FrontPage Webs (for example, Administrator), and then click OK.
   6. Click OK in response to the "Install completed successfully" message that appears.
3. In the Select server or port list, click a virtual server.
4. Click Uninstall, and then click OK to confirm the removal of the FrontPage Server Extensions.
5. Click OK in response to the "Uninstall completed successfully" message that appears.
6. Repeat steps 3 through 5 to remove the FrontPage Server Extensions from each virtual server.
7. When the FrontPage Server Extensions are removed from all virtual servers, click Close.

Step 3: Configure FrontPage 2000 Server Extensions

Attempt to upgrade or configure FrontPage 2000 Server Extensions on the virtual server. To do this, follow these steps:

1. Start Internet Services Manager.
2. In the Console root, expand Internet Information Server.
3. Expand *Server, where Server is the name of the Web server computer.
4. Right-click the Web site that you want, point to Task on the shortcut menu that appears, and then click Configure Server Extensions.
   
   NOTE: Click Upgrade Server Extensions if it is displayed instead of the Configure Server Extensions command.
5. On the Configure Server Extensions Wizard that appears, click Next.
6. Follow the steps of the Server Extensions Configuration Wizard to install the FrontPage Server Extensions.
   
   NOTE: This procedure may take a long time, during which the computer may appear to stop responding (hang).
7. Click OK in response to the "The Office Server Extensions were successfully installed and configured" message that appears.
8. Quit the Microsoft Internet Information Server (IIS) Microsoft Management Console (MMC).

If the installation of the FrontPage 2000 Server Extensions is successful, these troubleshooting steps are complete. In this case, ignore the remaining troubleshooting steps.

Step 4: Error Message: FrontPage Configuration Information Was Unexpectedly Found

If you receive an error message stating that FrontPage configuration information was unexpectedly found when you attempt to configure or upgrade the FrontPage 2000 Server Extensions, follow these additional troubleshooting steps:

1. Quit the IIS Microsoft Management Console.
2. Click Start, point to Find, and then click Files or Folders.
3. In the Named box, type Services.cnf.
4. In the Look in list, click Browse.
5. Navigate to the folder that contains the Web content of the virtual server that you attempted to extend with FrontPage 2000 Server Extensions, and then click OK. For example:

   C:\InetPub\wwwroot

6. Click to select the Include subfolders check box, and then click Find Now.
7. In the list of found files, delete or rename all Services.cnf files except for the Services.cnf file that is stored in the _vti_pvt folder of the Web content folder that you selected in step 5.
   
   For example, if the Web content folder is C:\InetPub\wwwroot, delete or rename all Services.cnf files except for the one that is stored in the C:\InetPub\wwwroot\_vti_pvt folder.
8. Repeat steps 4 through 7 for each Web content folder.

Attempt to configure the server extensions by using the steps described in the "Step 3: Configure FrontPage 2000 Server Extensions" section of this article.

If the installation of the FrontPage 2000 Server Extensions is successful, these troubleshooting steps are complete. In this case, ignore the remaining troubleshooting steps.

Step 5: Set Script Permissions on the Home Directory

If the installation of the FrontPage 2000 Server Extensions is unsuccessful, verify the virtual server home directory permissions. To do this, follow these steps:

1. Start Internet Services Manager.
2. In the Console root, expand Internet Information Server.
3. Expand *Server, where Server is the name of the Web server computer.
4. Right-click the Web site that you want, and then click Properties on the shortcut menu that appears.
5. Click the Home Directory tab, and then under Permissions, click Script.
6. Click OK.
7. If an Inheritance Overrides dialog box appears, click all items in the Child Nodes list except for the following:
   • _vti_bincgi-bin
8. Click OK.
9. Right-click the virtual server, point to Task on the shortcut menu that appears, and then click Check Server Extensions.
10. Click No in response to the "Do you want FrontPage to tighten security as much as possible for all FrontPage Webs?" message that appears.
11. In the Check Web dialog box, click Close.

REFERENCES

For additional information about troubleshooting FrontPage Server Extensions issues, click the article number below to view the article in the Microsoft Knowledge Base: