MS Reader: Message Prompting You to Uninstall Earlier Version (304152)
The information in this article applies to:
This article was previously published under Q304152 SYMPTOMS
When installing Microsoft Reader version 1.5, you may see a message asking you to uninstall an earlier version of Microsoft Reader.
CAUSE
This behavior can occur if Microsoft Reader did not uninstall successfully or corruption occurred during uninstallation.
RESOLUTION
To resolve this problem, download the following fix. After you download the file, double-click it. This program removes a registry key that causes this problem. After the registry key is removed, you can reinstall Microsoft Reader. The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
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| Modification Type: | Minor | Last Reviewed: | 8/5/2004 |
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| Keywords: | kbdownload kbprb KB304152 |
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