OL2002: IMAP Folders Retain IMAP Properties After They Are Copied to a MAPI Folder Tree (304043)

The information in this article applies to:

Microsoft Outlook 2002

This article was previously published under Q304043

SYMPTOMS

After you move or copy a folder that was created in an Internet Mail Access Protocol (IMAP) folder tree to a Messaging Access Protocol Interface (MAPI) folder tree, you lose some of the functionality of the IMAP folder. A MAPI folder is either a personal folders (.pst) file or a mailbox on a Microsoft Exchange Server.

CAUSE

This behavior is by design.

WORKAROUND

Use the following steps to work around this behavior:

Create a new folder in the MAPI folder tree.
Copy all items from the IMAP folder to the new MAPI folder.

NOTE: Do not copy the entire folder from the IMAP folder tree to the MAPI folder tree.

MORE INFORMATION

This behavior occurs because all of the IMAP features, such as the View and Edit menu options, are carried over to the new folder tree. Many of IMAP features do not work in a MAPI folder tree. For example, if you use the feature to purge all marked items for deletion, you may receive the following error message:

The Operation Failed.

The error message does not indicate why the operation did not work or how to resolve the issue.

Modification Type:	Minor	Last Reviewed:	7/27/2006
Keywords:	kbprb KB304043