A Computer with an ATI Rage Pro AGP 2X Video Adapter Cannot Go into Standby Mode (303544)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q303544

SYMPTOMS

On a computer that has an ATI Rage Pro accelerated graphics port (AGP) 2X video adapter installed, when you attempt to put the computer into Standby mode, you may receive the following error message:
The device driver for the "ATI Technologies, Inc. 3D RAGE PRO AGP 2X" device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update this driver.

CAUSE

This behavior occurs because Windows XP does not provide power management support for this video adapter.
Modification Type:MajorLast Reviewed:10/29/2001
Keywords:kb3rdparty kberrmsg kbprb KB303544
©2002 Microsoft Corporation. All rights reserved.