STREETS: Error Message During Installation: Setup Cannot Find the MDAC Directory (303511)


The information in this article applies to:

  • Microsoft Streets and Trips 2001
  • Microsoft MapPoint 2000
  • Microsoft MapPoint 2001
  • Microsoft MapPoint 2002
  • Microsoft Streets & Trips 2002 1.0
  • the operating system: Microsoft Windows NT 3.1
  • the operating system: Microsoft Windows NT 3.5
  • the operating system: Microsoft Windows NT 3.51
  • the operating system: Microsoft Windows NT 3.51 SP5
  • the operating system: Microsoft Windows NT 4.0
  • the operating system: Microsoft Windows NT 4.0 SP1
  • the operating system: Microsoft Windows NT 4.0 SP2
  • the operating system: Microsoft Windows NT 4.0 SP3
  • the operating system: Microsoft Windows NT 4.0 SP4
  • the operating system: Microsoft Windows NT 4.0 SP5
  • the operating system: Microsoft Windows NT 4.0 SP6
  • the operating system: Microsoft Windows NT 4.0 SP6a
This article was previously published under Q303511

SYMPTOMS

When you attempt to install one of the Microsoft programs listed in the "Applies to" section of this article, you may receive the following error message:
Setup cannot find the MDAC directory

CAUSE

This behavior can occur if you are attempting to install one of these programs on a Microsoft Windows NT 4.0-based computer. This behavior occurs if the Microsoft Data Access Components (MDAC) are not installed correctly.

RESOLUTION

To resolve this issue, install MDAC from the Microsoft MapPoint or Microsoft Streets & Trips CD-ROM, and then re-run the installation of the program.

To do this, follow these steps:
  1. Insert disc 1 of the program's CD-ROM package, and then press the SHIFT key to prevent program installation from starting automatically.
  2. Double-click My Computer on the desktop, and then double-click the CD-ROM or DVD-ROM drive icon to start Windows Explorer.
  3. Locate, and then double-click, the MDAC_TYP.EXE file to install MDAC.

    The file can be found in one of the following folders, depending on the program:
    • For 2002 versions:

      CD-ROM drive letter:\SUPPORT\MDAC
    • For 2001 versions:

      CD-ROM drive letter:\MSMAP\REDIST\MDAC
    • For 2000 versions:

      CD-ROM drive letter:\COMMON\ENU
  4. Follow the instructions to install MDAC, and then restart your computer when installation is completed.
  5. Insert disc 1 of the program's CD-ROM package, and then follow the instructions to install the program.
Modification Type:MinorLast Reviewed:1/9/2006
Keywords:kberrmsg kbprb KB303511
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