"Shortcut to Desktop" Command Does Not Work When Office Document Is Open in Internet Explorer (303491)

The information in this article applies to:

Microsoft Internet Explorer 5.5 for Windows 2000 SP 1
Microsoft Internet Explorer 5.01 for Windows 2000 SP 1
Microsoft Internet Explorer 5.01 for Windows 2000 SP 2
Microsoft Excel 2002
Microsoft PowerPoint 2002
Microsoft Word 2002
Microsoft Internet Explorer version 6 for Windows 98
Microsoft Internet Explorer version 6 for Windows 98 Second Edition
Microsoft Internet Explorer version 6 for Windows Millennium Edition
Microsoft Internet Explorer version 6 for Windows NT 4.0
Microsoft Internet Explorer version 6 for Windows 2000
Microsoft Internet Explorer version 6 for Windows XP
Microsoft Internet Explorer version 6 for Windows XP 64-Bit Edition

This article was previously published under Q303491

SYMPTOMS

When you have a Microsoft Office document open in Microsoft Internet Explorer, you are unable to send a shortcut for the document to the desktop. When you click the File command, point to Send, and then click Shortcut to Desktop, a shortcut does not appear on the desktop as expected.

WORKAROUND

To work around this issue, drag the Internet Explorer icon from the Address bar to your desktop. Or, manually create the shortcut on the desktop. To do this, follow these steps:

With the Office document open, select the Uniform Resource Locator (URL) for the document in the Internet Explorer Address box.
Press CTRL+C to copy the URL.
Minimize Internet Explorer, and then right-click the desktop.
On the shortcut menu that appears, point to New, and then click Shortcut.
Press CTRL+V to paste the URL into the Type the location of the item box.
Click Next, and then follow the instructions to create the shortcut.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:	Minor	Last Reviewed:	9/15/2006
Keywords:	kbbug kbnofix KB303491