XCLN: "HTTP/1.1 422 Unprocessable Entity" Error Message Is Displayed When You Open Mail That Was Forwarded from GroupWise (303388)

SYMPTOMS

When you use Microsoft Outlook Web Access (OWA) to open an e-mail message that was forwarded from Novell GroupWise, you may receive the following error message:

HTTP/1.1 422 Unprocessable Entity

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: OWA

File name	Version
Store.exe	6.0.4720.17
Excdo.dll	6.0.4720.17
Exoledb.dll	6.0.4720.17
Jcb.dll	6.0.4720.17

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 1.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.