ACC2000: Import Dialog Box Opens and Then Immediately Closes When You Try to Import Files (303381)


The information in this article applies to:

  • Microsoft Access 2000
This article was previously published under Q303381
Novice: Requires knowledge of the user interface on single-user computers.

This article applies to a Microsoft Access database (.mdb) and to a Microsoft Access project (.adp).


IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you try to import a file into an Access database by clicking Get External Data on the File menu and then clicking Import, the Import dialog box appears only briefly and then closes.

CAUSE

This behavior can occur if there was a previous attempt to import a file that is corrupted.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, delete the relevant key in the registry, and then run the Detect and Repair procedure:
  1. Start Registry Editor (Regedit.exe).
  2. In the registry, locate and select the following key:

    HKEY_USERS\.DEFAULT\Software\Microsoft\Office\9.0\Common\Open Find\Microsoft Access\Settings\Import\View

  3. On the Edit menu, click Delete, and then click Yes.
  4. Quit Registry Editor.
  5. Run a Detect and Repair procedure for Microsoft Office:
    1. Start Access.
    2. On the Help menu, click Detect and Repair.
    3. In the Detect and Repair dialog box, click to select the applicable check boxes, and then click Start.
Modification Type:MajorLast Reviewed:6/25/2004
Keywords:kbenv kbprb kbui KB303381
©2004 Microsoft Corporation. All rights reserved.