Error Message When You Install a Microtek V6UPL USB Scanner on a Windows XP-Based Computer (303217)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q303217

SYMPTOMS

When you plug in your Microtek V6UPL scanner to a USB port after you install the manufacturer-supplied driver (ScanWizard version 5.05), you may receive the following error message:
Installer can't find lstwain.ds

CAUSE

This issue can occur because ScanWizard 5.05 is not totally compatible with Windows XP.

RESOLUTION

To resolve this issue, upgrade ScanWizard 5.05 to ScanWizard version 5.12. For information about how to do so, with the following Microtek Web site:

http://www.microtek.com

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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:10/18/2001
Keywords:kb3rdparty kbenv kberrmsg kbprb KB303217
©2002 Microsoft Corporation. All rights reserved.