"WMPLAYER Caused a Stack Fault" Error Message When You Attempt to Play an Audio CD-ROM (303097)

RESOLUTION

1. Quit all running programs.
2. Click Start, point to Settings, and then click Control Panel.
3. In Control Panel, double-click Add/Remove Programs.
4. In the Add/Remove Programs Properties dialog box, click Windows Media Player 7.1 on the Install/Uninstall tab, and then click Add/Remove.
5. In the Windows Media Component Setup dialog box, click Remove Windows Media components, and then click Next.
6. In the Components list, click to select all of the component check boxes, and then click Next.
7. Click Next to remove all of the selected components, and then click Finish.
   
   The computer restarts.
8. Rename all of the following Windows Media Player files:

   wmplibrary_v_0_12.db
   wmp.PNF
   wmpscheme.xml
   wmp.inf
   wmploc.dll
   wmplayer.exe
   wmp.ocx
   wmpcore.dll
   wmpui.dll
   wmpcd.dll
   wmplenc.dll

   To do this, follow these steps:
   1. Click Start, point to Find, and then click Files or Folders.
   2. In the Find: All Files dialog box, type wmp*.* in the Named box.
   3. In the Look in list, click drive C (assuming Windows is installed on drive C), and then click Find Now.
   4. In the list of found files, right-click the file that you want, and then click Rename on the shortcut menu.
   5. Rename the file extension of each of the Windows Media Player files to .old. For example, rename wmplibrary_v_0_12.db to wmplibrary_v_0_12.old. If you receive a message to confirm the file name extension change, click Yes.
      
      NOTE: Some of the Windows Media Player files in the preceding list may not be present on the computer.
9. Reinstall Windows Media Player without the Adaptec CD-Burner Plug-in:
   1. Start Windows Media Player Setup.
   2. In the Windows Media Component Setup dialog box, click Next.
   3. Click to select the I have read the Privacy Statement check box, and then click Next.
   4. In the Components list, click to clear the Adaptec CD-Burning Plug-in check box, and then click Next.
      
      NOTE: If Adaptec CD-Burning software is present on the computer, the Adaptec CD-Burning Plug-in check box does not appear. In this case, ignore this step.
   5. Click Next twice, and then click Finish. Restart the computer.