"Logoff" and "Shutdown" Are Missing from the Start Menu When You Use Remote Desktop (303070)


The information in this article applies to:

  • Microsoft Windows XP Professional
This article was previously published under Q303070

SYMPTOMS

When you are using Remote Desktop and connect to a Windows XP Professional computer, the Log Off and Shutdown commands are missing from the Start menu.

CAUSE

The Classic Start menu does not have these commands.

RESOLUTION

By default, Disconnect is the only command that is listed on the Classic Start menu. By default, the Log Off command is available when you use the standard Start menu. To return the Log Off command to the Classic Start menu:
  1. Right-click the taskbar, and then click Properties.
  2. Click the Start Menu tab.
  3. The option for Classic Start menu should be selected. Click Customize.
  4. Under Advanced Start menu options, click to select the Display Log Off check box, click OK, and then click OK.

STATUS

This behavior is by design.

MORE INFORMATION

The Shutdown command is not available on the Start menu to shut down, restart, or place a remote computer in a sleep state (for example, standby or hibernation) when you are using Remote Desktop. To shut down a remote computer when you are using Remote Desktop, press CTRL+ALT+END, and then click Shutdown. Or, use the shutdown command at a command prompt. For additional information about the shutdown command, type shutdown /? at a command prompt.
Modification Type:MajorLast Reviewed:9/13/2002
Keywords:kbprb kbui KB303070
©2002 Microsoft Corporation. All rights reserved.