Cdir_ln.exe Generates an Exception When It Processes Foreign User Deletions (303064)


The information in this article applies to:

  • Microsoft Metadirectory Services 2.2 SP1
This article was previously published under Q303064

SYMPTOMS

The following error message is logged in the Zscript.log file when foreign users are deleted by using the Lotus Notes management agent (MA). Note that logging must be set to level 1 or higher to see this error message:
Updating Foreign Users

More details are given in the discovery/update file log

Start of the Notes discovery/update process
Update of foreign users requested
Deleting object CN=A Schanen/o=mymail [mymail,dc=microsoft,dc=com] %Schanen , A
LoadDocument = CN=A Schanen/o=mymail [mymail,dc=microsoft,dc=com]
A Schanen [mymail,dc=Microsoft,dc=com]
Deleting object CN=Adam Zimmerman/o=mymail [mymail,dc=microsoft,dc=com]
%Zimmerman , Adam

The cdir raised an exception and has terminated.

Update of the Foreign Users failed
In this example, the first record for "A Schanen" is successfully deleted. The exception is generated when an attempt is made to log the deletion for "Adam Zimmerman."

CAUSE

The problem occurs when a Notes name is logged to the Zscript.log file during a delete operation for foreign users. The name that is being logged must include a "%z" string. See the "More Information" section in this article for additional information.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next version of Microsoft Metadirectory Services that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date         Time   Version         Size       File name
   ------------------------------------------------------------
   26-Jul-2001  18:53  2.2.1300.3 shp    174,592  Cdir_ad.dll
   07-Aug-2001  11:04  2.2.1300.5 shp  1,013,760  Cdir_ln.exe
   02-Aug-2001  16:39  2.2.1300.4 shp    960,000  Importt.exe
   02-Aug-2001  16:40  2.2.1300.4 shp  1,262,080  Viaserver.exe
   25-Jul-2001  15:08                    166,356  Db5attr.oid
   01-Aug-2001  15:17                        834  Updoid.bat

WORKAROUND

The only work around for this problem is to operate the MA at logging level 0. This prevents all attempts to log the names of the deleted objects.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

In test results to date, the "%Z" (or "%z") character combination always causes the exception to occur, even in a single-record export file. However, any other character combination ("%a" through "%z") may cause the exception to occur. An exception is not generated if an object that has a similar distinguished name is added as a foreign user through the export file. Using the example in this article, "Adam Zimmerman" would be successfully created and successfully logged in the Zscript.log file. The creation of the export file would be unaffected in this case.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

320718 Microsoft Metadirectory Services 2.2 Post SP1 Hotfix List

Modification Type:MinorLast Reviewed:10/7/2005
Keywords:kbbug kberrmsg kbfix kbQFE KB303064
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