Tasks May Not Run If a User Has Changed the Account Name (303014)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
This article was previously published under Q303014

SYMPTOMS

In the Scheduled Tasks tool, if you run a task, and you had previously changed your account name, the task may not run. Also, when you create a task, you may receive the following error message:
Task Scheduler

An error has occurred while attempting to set task account information.

0x80041310: Unable to establish existence of the account specified.
Ensure the account name specified is valid.

RESOLUTION

To work around this problem, use either of the following workarounds:
  • Rename the user account back to the original user name by using the User Accounts tool in Control Panel.
  • Delete the user account from the User Accounts tool in Control Panel, and then create a new user account with the appropriate user name.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:4/15/2004
Keywords:kbprb KB303014
©2004 Microsoft Corporation. All rights reserved.