SMS: You Cannot Increase the APM Polling Interval to More Than 1,440 Minutes (302836)

SYMPTOMS

When you configure the Advertised Programs Client Agent polling interval for new programs in the Systems Management Server (SMS) Administrator Console, you cannot set a value above 1,440 minutes (1 day). If you try to do so, you receive the following error message:

Please enter an integer between 5 and 1440.

This limitation also applies to the Advertised Programs Monitor on SMS clients. You receive the following error message if you enter a value that is outside of the range:

The refresh interval must be between 5 and 1440 minutes.

You can configure the polling interval both on a per-client basis and on a site-wide basis. On the client, you can use the Options command on the System menu in the Advertised Programs Monitor tool in Control Panel to adjust this setting.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.