How to remove the Office 2000 Service Release SR-1/SR-1a update (302751)


The information in this article applies to:

  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000
This article was previously published under Q302751

SUMMARY

This article explains how to remove the Microsoft Office 2000 Service Release 1 (SR-1) or Service Release 1a (SR-1a) update after you have updated your Microsoft Office installation. Note that you cannot remove only the SR-1/SR-1a update. You must first remove Office, and then reinstall Office without the SR-1/SR-1a update.

Determine Whether the Office SR-1/SR-1a Update Is installed

To determine whether the Office SR-1/SR-1a update is installed, follow these steps:
  1. Start any Office program.
  2. On the Help menu, click the item that begins with "About." For example, if you start Microsoft Word, click About Microsoft Word.

    If the Office 2000 SR-1 or SR-1a update is installed, "SR-1" is displayed next to the program name in the dialog box. Note that "SR-1" is displayed whether you have SR-1 or SR-1a installed. This is because the SR-1a update does not update any files that are not updated by the SR-1 update.

Remove Office 2000 and the SR-1/SR-1a Update

To remove Office 2000 and the SR-1/SR-1a update, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Add/Remove Programs.
  3. If you are running Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Millennium Edition (Me), or Microsoft Windows NT:

    On the Install/Uninstall tab, click Microsoft Office 2000 SR-1/SR-1a, and then click Add/Remove.

    If you are running Microsoft Windows 2000:

    In the Add/Remove Programs dialog box, click Microsoft Office 2000 SR-1/SR-1a in the Currently installed programs list, and then click Remove.
  4. Click Yes to confirm the removal of Office 2000.
  5. Restart your computer if you are prompted to do so after Setup is complete.
  6. Click Start, point to Find (or point to Search if you are running Windows 2000), and then click Files or Folders.
  7. In the Named box, (or the Search for files or folders named box in Windows 2000), type OfficeHotfix, and then click Find Now.
  8. In the search results window, right-click the OfficeHotfix folder, and then click Delete.

Reinstall Office 2000

To reinstall Office 2000, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Add/Remove Programs.
  3. If you are running Windows 95, Windows 98, Windows Me, or Windows NT:

    On the Install/Uninstall tab, click Install.

    If you are running Windows 2000:

    In the Add/Remove Programs dialog box, click Add New Programs, and then click CD or Floppy.
  4. Insert your Office 2000 CD-ROM in your computer's CD-ROM or DVD-ROM drive, click Next, and then click Finish.
  5. Follow the instructions on the screen to complete Setup.
  6. Restart your computer if you are prompted to do so after Setup is complete.
  7. Start any Office program, and then click About on the Help menu.
  8. In the About dialog box, verify that "SR-1" does not appear next to the program name.

MORE INFORMATION

The Office 2000 SR-1a update includes the original Office 2000 SR-1 update and the Office 2000 SR-1/Windows 2000 Registry Repair utility. This utility is the only addition to the SR-1a update.

The Office 2000 SR-1a update is available for download from the following Microsoft Web site:

http://office.microsoft.com/downloads/2000/O2kSR1DDL.aspx

For additional information about the Office 2000 SR-1a update, click the following article numbers to view the articles in the Microsoft Knowledge Base:

261933 OFF2000: What Is the SR-1a Update?

245025 OFF2000: How to Obtain and Install the Microsoft Office 2000 SR-1/SR-1a Update

245021 List of fixed problems in Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

For additional information about the Office 2000 SR-1a update, browse to the following Microsoft Web site:

Office 2000 Service Release 1a (SR-1a) Frequently Asked Questions

Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kbUpdate kbuninstall kbhowto kbinfo KB302751
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