XFOR: MAPI Migration GUI Displays Option That Is Not Valid (302744)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q302744

SYMPTOMS

When you migrate from a Microsoft Exchange Server 5.5 computer to an Exchange 2000 server with the Exchange 2000 Service Pack 1 (SP1) Migration Wizard (MAPI migration), the Associate with accounts in an external domain option may be displayed, but it is unavailable (appears dimmed).

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

MORE INFORMATION

To locate the Associate with accounts in an external domain option:
  1. Start the Exchange 2000 SP1 Migration Wizard; click Start, point to Programs, click Microsoft Exchange, and then click Migration Wizard.
  2. Click Next, and then click Migrate from Microsoft Exchange 5.5.
  3. Click Next twice, and then click Migrate to a computer running Exchange Server.
  4. Click Next, and then type the Exchange Server 5.5 computer name, the Administrator account name, and the password in the appropriate boxes.
  5. Click Next, and then select the accounts and mailboxes that you want to migrate.
  6. Click Next. In the Container for new windows accounts dialog box, click Options.
  7. The Associate with accounts in an External Domain option is displayed, but is unavailable.
In MAPI migration, the wizard automatically associates accounts with the external domain as necessary. Therefore, there is no reason to display the association information in the user interface. In other words, the Microsoft Windows NT account that is associated with the Exchange Server 5.5 mailbox before the migration is the Windows NT account that is associated with the Exchange 2000 mailbox after the migration. If the account that is associated with the Exchange Server 5.5 mailbox is an account in an external domain, the Migration Wizard sets up the external reference automatically.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbExchange2000SP2Fix kbfix KB302744