Passport Cobranding Troubleshooting Tips (302682)


The information in this article applies to:

  • Microsoft Passport 1.3
  • Microsoft Passport 1.4
This article was previously published under Q302682

SUMMARY

In order to customize the cobranding experience for your Passport users, your site must be fully registered. If you need to troubleshoot Passport single sign-in (SSI) cobranding template issues, begin by verifying information that you provided when you registered your site, and then verify that the cobranding template file was constructed correctly.

MORE INFORMATION

If you are having difficulty with Passport cobranding, check the following items:
  • Is your site fully registered as a Passport participant site? To register your Passport site, see the following Web site:

    Participant Services
    https://accountservices.passport.net/reg.srf?lc=1033&ru=https://accountservices.passport.net/ppnetworkhome.srf?vv=400&lc=1033&cru=https://accountservices.passport.net/ppnetworkhome.srf?vv=400&lc=1033&sl=1

  • On requests to the Passport network, are you passing the Site ID that you were given when you registered your site?
  • Did you supply the file location for a JavaScript cobranding template file (CoBrandURL) when your site was registered?
  • Does your cobranding template output create the proper cobranding variables at a global scope? Information on these cobranding variables is included in Passport Cobranding Overview. For more information, see the following Passport Software Development Kit (SDK) Web site:

    Passport Cobranding Overview
    http://www.passport.com/sdkdocuments/sdk14/cobrand/cobrandtemplate.htm

  • When you assign string values to your cobranding variables in JavaScript, single quotes must be used to enclose the string, rather than double quotes, to avoid problems when writing the strings to the Passport network pages. In general, make sure that your quotes nest and balance.
  • HTML tags are allowed in the CBSigninTxt1 variable, but are not recommended due to size restrictions. The entire string should be less than 200 characters long, including the tags themselves; characters beyond the 200-character limit are truncated, and this may cause imbalance of tags.
  • Test any HTML tags provided as cobranding values for cross-browser issues before you use them in your cobranding template. If you break cobranding, you may be preventing your users from signing in to your site.
  • Verify that your site does not return <SCRIPT> tags in your cobranding template output. Cobranding is already enclosed by network-generated <SCRIPT> tags. Inserting another level of script causes namespace and execution problems.
Modification Type:MajorLast Reviewed:8/4/2006
Keywords:kbinfo KB302682
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