SYMPTOMS
When you start or quit Microsoft Word 2002, or you start or
quit Microsoft Outlook 2002 when you are using Word as the e-mail editor, you
may receive one of the following messages:
The macros in this project are disabled. Please refer to the online help or documentation of the host application to determine how to enable macros.
-or-
The macro cannot be found or has been disabled because of your Macro security settings.
Additionally, one of these messages may appear when you perform
common tasks, such as printing, saving, opening, or closing files.
These messages may appear even if you selected the
Trust all installed
add-ins and templates check box on the
Trusted Sources tab of the
Security dialog box.
NOTE: To access the
Security dialog box in Word, point to
Macros on the
Tools menu, and then click
Security.
WORKAROUND
To determine the name and location of the add-in file that
contains the auto macro, follow these steps:
- On the Tools menu in Word, point to Macros, and then click Security.
- Select the Medium security setting, and then click OK.
- Quit Word. Quit Outlook if you are using Word as the e-mail
editor.
- Restart Word.
- When the macro warning appears, the first line displays the
file name and location of the file that contains the auto macro.
- Click Disable Macros.
To restore the
High macro security setting, follow these steps:
- On the Tools menu, point to Macros, and then click Security.
- Select the High security setting, and then click OK.
After you determine the name of the add-in file, you may
recognize this file and decide to keep using it. If that is the case, use one
of the following two methods to keep using the add-in file and to prevent the
disabled macros message from appearing.
NOTE: Macros may contain viruses. If you do not recognize the add-in
file, delete it to prevent the disabled macros message from appearing. For help
with deleting the file, click
Help on the
Start menu in Microsoft Windows, and then search for the "deleting
files" topic.
Method 1: Rename the Add-in File
After determining the add-in file name in the above steps, rename
the extension of the file. To do this, follow these steps:
- Go to the location specified in step 5 of the above
procedure.
- Right-click the add-in file, and click Rename on the shortcut menu.
- Type a new name for the add-in file. Make sure you rename
the extension of the file to *.old.
Method 2: Change the Word Startup Path to the Folder That Contains the Add-in
To change the startup path in Word to the folder that contains
the add-in file, follow these steps:
- On the Tools menu in Word, click Options.
- Select the File Locations tab.
- In the File types list, select Startup, and then click Modify.
- In the Modify Location dialog box, select the folder that contains the add-in file with
the auto macro, and then click OK.
- In the Options dialog box, click OK.
- On the Tools menu, point to Macros, and then click Security.
- Select the Trusted Sources tab, and verify that the Trust all installed add-ins and
templates check box is selected.
- Click OK and then restart Word to verify that the disabled macros message
does not appear.
Method 3: Move the Add-in File into the Word Startup Path
The following are the default locations for the Word startup
path:
Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me):
C:\WINDOWS\Application Data\Microsoft\Word\STARTUP
Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me) with user profiles:
C:\WINDOWS\Profiles\user name\Application Data\Microsoft\Word\STARTUP
Microsoft Windows NT 4.0:
C:\WINNT\Profiles\user name\Application Data\Microsoft\Word\STARTUP
Microsoft Windows 2000 or Microsoft Windows XP:
C:\Documents and Settings\user name\Application Data\Microsoft\Word\STARTUP
If you want to be sure of the Word startup path
before you move the add-in file, verify the path by following these steps:
- On the Tools menu in Word, click Options.
- Select the File Locations tab.
- In the File types list, select Startup, and then click Modify.
- In the Modify Location dialog box, click the DOWN arrow in the Look in
box to see the complete location of the folder.
- Click Cancel in the Modify Location dialog box.
- Click Close in the Options dialog box.
After you know the file name and location of the add-in file,
as well as the Word startup path, move the add-in file from its current
location to the folder specified in the Word startup path.
For help
with moving the file, click
Help on the
Start menu in Windows, and search for the "moving files"
topic.
NOTE: If you reinstall the software that includes the Word add-in, the
add-in file will be placed back in its original location, and the disabled
macros message may appear again. To prevent this, contact the vendor, if known,
for a version of the add-in with a valid digital signature. Digitally signed
macros are allowed to run in Word, even with the
High macro security setting.
For information about how to contact third-party vendors,
click the appropriate article number in the following list to view the article
in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.