PIP2001: "Invalid Page Fault in Module SWFlash.ocx" Error Message, or the Opening Movie Plays Repeatedly (302627)


The information in this article applies to:

  • Microsoft Picture It! Publishing 2001 Platinum
This article was previously published under Q302627
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you attempt to start Microsoft Picture It! Publishing 2001 Platinum, you may receive the following error message:
PIP caused an Invalid Page Fault in module SWFlash.ocx
Or, the opening movie may play repeatedly, and Picture It! Publishing does not start.

CAUSE

This behavior may occur if Internet Explorer or Macromedia Shockwave are corrupted. This behavior can also occur if your system video card drivers are outdated.

RESOLUTION

Install MacroMedia Shockwave Latest Release

To download and install the latest version of Shockwave, browse to the following Macromedia Web site:

http://www.macromedia.com/shockwave/download

  1. Read steps 1, 2, and 3 on the Web site.
  2. Under step 1, click Click Here To Install. NOTE: The Click Here To Install button may be the alternative phrase Autoinstall Now!.

  3. If you are prompted with a Security Warning dialog box, click Yes to install Shockwave Player 8.0.
  4. Follow the instructions on the screen to install Shockwave Player.
  5. When the Shockwave Player installation is complete, a new browser window is opened and a Shockwave movie begins to play.
  6. When the movie begins to play, you know that the installation of Shockwave Player is successful.
  7. Close your Internet connection.

Upgrade to Internet Explorer 6

Tp upgrade to Internet Explorer 6, click the following link below and follow the download instructions:

http://www.microsoft.com/windows/ie/ie6/downloads/default.mspx#ENC

Install the Latest Video Driver

You may be able to resolve this issue by downloading and installing the latest video driver available for your video adapter. Contact your video adapter manufacturer for information about how to obtain and install the latest video driver for your video adapter.

For information about how to contact about how to contact your video adapter manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Reduce Graphics Hardware Acceleration

To reduce graphics hardware acceleration:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Performance tab, and then click Graphics.
  4. Move the Hardware Acceleration slider one notch to the left of the current setting.
  5. Click OK, and then click Close.
  6. When you receive the prompt to restart the computer, click Yes.
  7. Test to find out whether the issue is resolved. If the issue continues to occur, repeat steps one through six until you reach the None setting or the issue is resolved.
If the Hardware Acceleration slider is at the None setting and the issue is not resolved, move the slider back to the original setting.

If the above steps do not help, try the following steps. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In Registry Editor, locate and select the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Picture It Pub\5.0

  4. In the Name column, double-click TimesRun to open the Edit DWORD Value dialog box.
  5. In the Value data box, type 10, and then click Close.
  6. On the Registry menu, click Exit to quit Registry Editor.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

281833 Multimedia: Tool to Remove Shockwave Registry Keys

Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kberrmsg kbprb KB302627
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