SYMPTOMS
When you try to install an update (patch) to Microsoft
MechWarrior 4, the installation program may unexpectedly quit with one of the
following error messages:
Error 0036: Old file not
found
Error code descriptions can be found in
the "PR1 readme.rtf"
0036
Unable to complete patch.
A file
with that name exists, but the update is not completed.
RESOLUTION
To resolve this issue, use the following methods in the
order that they appear.
Note The following steps are lengthy, so you may wish to print them
before you begin.
Replace Files from MechWarrior Vengeance Disk 1
Note To see the name of the corrupted file in the MechWarrior 4
Vengeance Patching Utility dialog box, drag the error message off the screen.
- Click Start, point to Run, and then type:
drive:\Program Files\Microsoft Games\MechWarrior Vengeance\resource
where drive is the letter of the hard
disk on which MechWarrior Vengeance is installed. - Right-click the Props.mw4 file, and then click Delete.
- Close all the windows.
- Insert MechWarrior Vengeance disk 1 into the CD-ROM drive.
Press and hold the SHIFT key as you insert the CD-ROM to prevent the
program from starting automatically. - Click Start, point to Run, and then type:
- Click OK.
- Right-click the Props.mw4 file, and then click Copy.
- Close all the windows.
- Click Start, and then click Run.
- In the Open box, type the following line, and then click OK:
drive:\Program Files\Microsoft Games\MechWarrior Vengeance\resource
- On the Edit menu, click Paste, and then run the MechWarrior update again.
- If the problem continues to occur, repeat steps 1-11, but
replace the Core.mw4 and Textures.mw4 files.
If the issue continues to occur, proceed to the next
step.
Note The following steps are lengthy, so you may want to print them
out before you start.
Remove MechWarrior Vengeance, Black Knight and Mech Paks
To remove MechWarrior Vengeance, Black Knight and Mech Paks,
follow these steps:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- Click MechWarrior Vengeance, and then click Add/Remove or
Change/Remove.
- Click Uninstall.
- Click to check the Remove saved games
files check box.
- Follow the instructions on the screen to remove the
game.
- Repeat steps 1-4 to remove Black Knight and Mech Paks if
you have these products installed.
Delete the MechWarrior Vengeance Folder
Note Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.
To delete the MechWarrior Vengeance folder, follow these
steps:
- Click Start, and then click Find or Search.
If you
are using Microsoft Windows 98, click Files or Folders; and if
you are using Microsoft Windows XP, click All files and
folders. - In the Named box or the All or part of the file name box,
type:
- In the Look in box, click My Computer.
- Make sure that the Include subfolders
check box is selected.
- Click Find Now.
- Right-click the MechWarrior Vengeance folder, click Delete, and then click Yes.
- Close all the windows.
Clean Start the Computer
To perform a clean start of the computer, use the appropriate
method for your version of Microsoft Windows.
Microsoft Windows Millennium Edition (Me)
For
additional information about how to perform a clean start, click the following
article number to view the article in the Microsoft Knowledge Base:
267288
How to Perform a Clean Boot in
Windows Millennium Edition
Microsoft Windows 98
- Click Start, and then click Run.
- In the Open box, type msconfig, and then click OK.
- On the General tab, click Selective Startup, and then click to clear the following check boxes:
- Process Config.sys File
- Process Autoexec.bat File
- Process Winstart.bat File (if
available)
- Process Win.ini File
- Load Startup Group Items
- Click OK. When you are prompted to restart the computer, do so.
For additional information about how
to perform a clean start in Windows 98, click the following article number to
view the article in the Microsoft Knowledge Base:
192926
How to
Perform Clean-Boot Troubleshooting for Windows 98
Note To restore your original Startup options, click
Normal Startup on the
General tab in System Configuration Utility.
Microsoft Windows 95
- Restart the computer. When you see the Starting Windows 95 message, press the F8 key, and then select Command Prompt Only from the Startup menu.
- At the command prompt, type win, and
then press ENTER. Press and hold down the SHIFT key until the Windows startup
sequence is complete.
- Disable any anti-virus or disk tool programs installed on
the computer.
For information about how to disable these programs,
see the printed or online documentation for the program. - Quit all running programs except Windows Explorer and
Systray. To do this, press CTRL+ALT+DELETE, click the program that you want to
quit, and then click End Task. If you receive a message that the program is busy or not
responding, click End Task again. Repeat this step until all programs except Windows
Explorer and Systray have been stopped.
For additional information about how to
clean start Windows 95, click the following article number to view the article
in the Microsoft Knowledge Base:
177604
Multimedia: Troubleshooting Using Clean Boot of Windows
95
Note To restore your original Startup options, restart the computer
normally, and then enable any anti-virus or disk tool programs installed on the
computer. For information about how to enable these programs, see the printed
or online documentation for the program.
Empty TEMP Folder in Windows
- Double-click My Computer.
- Open the TEMP folder found in the following path: Note: Windows 2000 and XP users TEMP folder located at:
drive:\Documents and Settings\user name\Local Settings\Temp
- On the Edit menu, click Select All.
- Click File, click Delete, and then click Yes.
Scan Your Hard Disk for Viruses
For additional information about
third-party virus detection programs, click the following article number to
view the article in the Microsoft Knowledge Base:
49500
List of Antivirus Software
Vendors
Reinstall MechWarrior 4
Install MechWarrior 4 by using the directions that are included
with MechWarrior 4.