ACC2000: Application Error When You Preview or Print a Report and Not All the Pages Are Printed (302485)



The information in this article applies to:

  • Microsoft Access 2000, when used with:
    • the operating system: Microsoft Windows 2000

This article was previously published under Q302485
Novice: Requires knowledge of the user interface on single-user computers.

This article applies to a Microsoft Access database (.mdb) and to a Microsoft Access project (.adp).

SYMPTOMS

When you try to preview or print a report, you may receive the following error message:
MSACCESS.EXE - Application Error: The instruction at "0x77fca6cd" referenced memory at "0xfffffff8". The memory could not be "read".
NOTE: The actual memory address may vary.

CAUSE

This problem may occur if you use the HP LaserJet 4000 Series PCL 6 driver.

RESOLUTION

To work around this behavior, use one of the following methods:
  • Download and install the HP LaserJet 4000 Series PCL 5e driver from the Hewlett-Packard Web site.
  • Use one of the HP drivers that is installed by default with Windows 2000.
For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

MORE INFORMATION

For additional information about removing and installing printer drivers, click the article number below to view the article in the Microsoft Knowledge Base:

135406 Steps to Manually Remove and Reinstall a Printer Driver


Modification Type:MajorLast Reviewed:6/25/2004
Keywords:kberrmsg kbprb kbprint KB302485