You Cannot Close the "System Properties" Dialog Box After You Have Clicked "OK" (302479)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

This article was previously published under Q302479

SYMPTOMS

If you have a computer with only one drive and that drive is configured as one partition, and then you modify the data store size by moving the slider bar under the System Restore tab on the System Properties dialog box and you click to select the Turn off System Restore check box to disable System Restore at the same time, you cannot close the System Properties dialog box after you have clicked OK.

CAUSE

This behavior can occur because the System Restore configuration user interface applies the disable change first, and then the data store size change. The data store size cannot be changed because System Restore is disabled, and so the configuration user interface returns an internal error back to the System Properties dialog box that prevents it from closing.

RESOLUTION

To work around this behavior, on the System Properties dialog box, either click Cancel or click the X (the Close button) on the top right corner of the dialog box.

STATUS

This behavior is by design.

MORE INFORMATION

If you close the System Properties dialog box by either clicking Close or by clicking Cancel, the Turn off System Restore option can take effect, but you have not changed the data store size. This behavior is not experienced on computers that have multiple partitions.

Modification Type:MinorLast Reviewed:1/13/2006
Keywords:kbenv kbprb KB302479