"Add operation failed" error message when you add the Office .msi file to a new Group Policy Object in Windows 2000 (302471)
The information in this article applies to:
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Developer
- Microsoft Office 2000 Professional
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Standard
- the operating system: Microsoft Windows 2000
This article was previously published under Q302471 SYMPTOMS When you attempt to add a Microsoft Office .msi file to a
new Group Policy Object (GPO) in Microsoft Windows 2000, the following or
similar error message may appear: Add operation failed.
Unable to extract deployment information from the package. Run validation on
the package to ensure the package is correct. The GPO cannot be created.
CAUSE This error can occur if Office 2000 is installed on the
computer where you are creating the GPO. This problem can also occur if the
version of Office 2000 that is installed on the computer that is being used to
create the GPO is not the same version as the computer the GPO is being created
for. RESOLUTION To avoid the error, ensure that Office is not installed on
your computer before you attempt to create a GPO.
| Modification Type: | Minor | Last Reviewed: | 1/7/2006 |
|---|
| Keywords: | kbGRPPOLICYinfo kbtshoot kberrmsg kbprb KB302471 |
|---|
|