XADM: Messages Sent by Exchange 2000 Users to an Exchange Server 5.5 Mail-Enabled Public Folder May Generate an NDR (302451)



The information in this article applies to:

  • Microsoft Exchange 2000 Server
  • Microsoft Exchange 2000 Enterprise Server

This article was previously published under Q302451

SYMPTOMS

In a mixed Exchange 2000 Server and Microsoft Exchange Server version 5.5 environment, if an Exchange 2000 user attempts to send mail to an Exchange Server 5.5 mail-enabled public folder, the message may not be delivered to the public folder and a non-delivery report (NDR) may be generated.

Error messages similar to the following may also be logged in the Application event log:
Event Type: Warning
Event Source: MSExchangeMTA
Event Category: X.400 Service
Event ID: 290
Date: 11/01/2000
Time: 8:45:00 AM
User: N/A
Computer: SERVERNAME
Description:
A non-delivery report (reason code transfer-failure and diagnostic code undeliverable-mail-physical-delivery-address-incorrect) is being generated for message C=US;A= ;P=Org;L=BCLUSTOO-010518202920Z-5. It was originally destined for DN:/o=ORG/ou=SITE/cn=Configuration/cn=Servers/cn=SERVERNAME/cn=Microsoft Public MDB§C=US;A= ;P=Org;O=Site;S=BLPTOZ1-Pub IS; (recipient number 1), and was to be redirected to . [MTA DISP:RESULT 14 136] (12)
Event Type: Information
Event Source: MSExchangeMTA
Event Category: X.400 Service
Event ID: 270
Date: 11/01/2000
Time: 8:45:10 AM
User: N/A
Computer: SERVERNAME
Description:
A permanent error has occurred with Entity /O=ORG/OU=SITE/CN=CONFIGURATION/CN=SERVERS/CN=SERVERNAME/CN=MICROSOFT PUBLIC MDB. Entity is a Message Object is a Normal Priority Message. Object: 06000037. Message ID: C=US;A= ;P=Org;L=BCLUSTOO-010518202920Z-5 Content length: 4080, External Trace information (first 100 bytes) = 3080638061801302555300006280130120000013034F72670000318080113031303531383133323932332D303730308201008302060000000000, PDU dump reference 4 [MTA SUBMIT 11 74] (14)

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: MTA

File nameVersion
Emsmta.exe6.0.4720.1

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbExchange2000preSP1fix kbfix kbQFE KB302451