FIX: COM+ Access Violation Error Occurs with BizTalk Server WMI Pseudo Provider (302435)

SYMPTOMS

When BizTalk Server 2000 is running under a high load condition, the following error may be generated in the Application event log:

Event Type:	Error
Event Source:	COM+
Event Category:	SVC
Event ID:	         4194
Date:		6/13/2001
Time:		1:34:47 AM
User:		N/A
Computer:	         BIZTALKSERVER
Description:
The system has called a custom component and that component has failed and generated an exception. This indicates a problem with the custom component. Notify the developer of this component that a failure has occurred and provide them with the information below. 
Component Prog ID: 
Server Application ID: {6ECD95AC-3C06-4A9B-9D43-4565C1BD3319}
Server Application Name: BizTalk Server Internal Utilities
Exception: C0000005
Address: 0x6922B9A3
Call Stack: 
ciscore!GetQueueSemaphore(void) + 0x14866
ciscore!CleanUp(void) + 0x4455
CISENGINE!GetNewStateEngine(struct IInterchangeStateEngine * *) + 0x8C8
CISENGINE!LKRhash::CLKRHashTable::End(void) + 0x7563
TxfAux + 0x34FC1
ole32!CoQueryProxyBlanket + 0x293A
ole32!CoQueryProxyBlanket + 0x2B8F
ole32!CoQueryProxyBlanket + 0x2F6C
TxfAux!CoGetInterceptorForOle32 + 0x2FA7
MSCIS!SchedulerRunning(void) + 0x1DD8
KERNEL32!SetFilePointer + 0x18A

CAUSE

The error in the BizTalk Messaging Service Windows Management Instrumentation (WMI) Pseudo Provider is caused by the Windows 2000 WMI Provider unloading prematurely. When the WMI provider unloads, all BizTalk Server WMI Events fail, which causes an Access Violation in BizTalk Server.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

299664 INFO: How to Obtain the Latest BizTalk Server 2000 Service Pack

FIX: COM+ Access Violation Error Occurs with BizTalk Server WMI Pseudo Provider (302435)

SYMPTOMS

CAUSE

RESOLUTION

STATUS