Error When You Import a Microsoft Office File into a Microsoft Content Management 2001 Resource Gallery (302244)


The information in this article applies to:

  • Microsoft Content Management Server 2001
  • NCompass Resolution 4.0
This article was previously published under Q302244

SYMPTOMS

When you try to import a Microsoft Office document (.doc format, in this example) into a Microsoft CMS 2001 resource gallery, you may receive the following error message:
Error: 5001
Description: Access is denied. (5)
Severity: 5
Source: (ISOK File
P:\NR\Shared\RERightsChk\RERightsChecker.cpp, Line 1411)
P:\common\NCFileIO.cpp 266
Debug info: C:\WINNT\TEMP\uptemp0.doc
Extra info:
Client Source:
OEFResGallery::evhOEF_OnEvent:Menu\FileImportResource
Recommended Action:

CAUSE

The error may stem from having an orphaned temporary file (uptemp0.doc, in this example) in the Temp folder. The temp file's permissions do not allow the Web server to overwrite it. This error occurs only if the uploaded file shares the same extension as the Temp folder file.

RESOLUTION

Delete the orphaned file. Then, you will be able to import Office documents into the resource gallery again.
Modification Type:MajorLast Reviewed:10/23/2003
Keywords:kberrmsg kbprb KB302244
©2003 Microsoft Corporation. All rights reserved.