Error Message When You Try to Connect to the Internet: A Connection with the Server Could Not Be Established (302111)
The information in this article applies to:
This article was previously published under Q302111 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you attempt to connect to the Internet, you may receive an error message similar to the following:
A connection with the server could not be established.
CAUSE
This behavior can occur if the following registry key is missing or invalid:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, follow these steps:
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- Browse to the following key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
- On the Registry menu, click Export Registry File.
- In the Save in box, click Desktop.
- In the File name box, name the file, and then click OK.
- Right-click Winsock, point to New on the shortcut menu, and then click Key.
- In the box that appears, type Autodial, and then press ENTER.
- Right-click Autodial, point to New on the shortcut menu, and then click String Value.
- In the box that appears, type AutodialDllName32, and then press ENTER.
- Right-click Autodial, point to New on the shortcut menu, and then click String Value.
- In the box that appears, type AutodialFcnName32, and then press ENTER.
- Right-click AutodialDllName32, and then click Modify on the shortcut menu.
- In the Value data box, type wininet.dll, and then click OK.
- Right-click AutodialFcnName32, and then click Modify on the shortcut menu.
- In the Value data box, type InternetAutodialCallback, and then click OK.
- Quit the Registry Editor, and then restart your computer.
Modification Type: | Minor | Last Reviewed: | 12/20/2004 |
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Keywords: | kberrmsg kbprb KB302111 |
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